7 days ago
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Service Engineer
Panacea Medical Technologies
About the Role
Perform installation, validation, commissioning, troubleshooting, and maintenance of company medical products at customer sites.
Perform installation, validation, commissioning, troubleshooting, and maintenance of company medical products at customer sites.
Key Responsibilities
- Perform installation, validation, and commissioning of company medical products at customer sites.
- Perform troubleshooting, service, preventive maintenance, and repairs of company products.
- Provide utmost technical support and onsite operational training to hospital staff and clinical personnel.
- Interact with internal engineering and quality departments to identify Root Cause Analyses (RCAs).
- Maintain complete installation, service records, and field service reports in the company database.
- Timely response to customer calls and professionally handle field service visits.
- Ensure proper and prompt submission of all required documentation and paperwork.
- Communicate effectively with customers to ensure high satisfaction and execute corrective actions promptly.
Qualifications & Requirements
- BE / B Tech / M Tech / ME in Electrical & Electronics Engineering / Electronics & Communication Engineering.
- 0 to 5 years of experience in field service, medical equipment installation, or high-tech equipment maintenance.
- Working knowledge and ability to test/troubleshoot electrical analog and digital circuits.
- Good communication skills and strong punctuality.
- Willingness to travel both domestically and internationally.
Benefits & Perks
Benefits information will be provided during the interview process. Panacea offers competitive compensation, health insurance, learning stipends, and a collaborative work culture.